GEN offers users free access to www.genengnews.com (the “Site”), GEN’s mobile sites and applications, any of the freely accessible content of these sites, including but not limited to RSS, software, and other downloads. GEN also offers GEN Edge, the premium content area found on www.genengnews.com which includes and provides members-only coverage in biotech, pharmaceuticals, business, and government policy (“GEN Edge”). In addition to the GEN General Terms of Service found here: https://privacy.liebertpub.com/privacy-statement, the following subscription terms shall also apply to any GEN Edge individual, group, or licensing subscription (“Subscription Terms”). Collectively where applicable, GEN and GEN Edge are referred to herein as the “Services”. By using the Services, you agree to abide by all of the terms and conditions of these Terms of Service between you and GEN (“us” or “we”).
GEN Edge Terms of Service
Last updated on November 20th, 2019
- GEN EDGE SUBSCRIPTION BENEFITS
- GEN EDGE GROUP MEMBERSHIP SUBSCRIPTIONS
- PRICING, BILLING AND FREE TRIALS
- GEN EDGE CANCELLATION AND REFUND POLICY
- GEN EDGE REGISTRATION AND SECURITY
- CHANGES TO SERVICES AND UNAVAILABLE SERVICES
1.1 Authorized User: For individual subscriptions, an authorized user is the one individual for whom a subscription has been purchased. For group subscriptions, an authorized user is an identified group member, or in the case of an enterprise-wide subscription, a current employee, or current student in the case of academic institutions, of the licensing company, organization, institution or association.
1.2 Digital Product: The term “digital product” refers to paid digital products available from GEN, including both GEN digital subscriptions and one-time purchases.
1.3 Group Subscription: A per-seat purchase, which serves a means of executing subscriptions for a group of individuals (more than 1) who all are part of the same organization. This allows for individuals within the group to access the GEN Edge content, but not distribute or share said content to non-subscribers.
1.4 Group Administrator: A “group administrator” is an Authorized User or delegate of Licensing Organization who has completed the group subscription registration process and has confirmed his or her identity (via email). Responsibility of Group Administrators are set forth in Section 3.2 below.
1.5 Valid Email Address: A valid email address for an Authorized User is one that can be confirmed by clicking on an email validation link that is sent to the Authorized User’s email address immediately after purchasing a GEN Edge group membership. Valid email addresses must match back to individual people at an organization. Emails that are meant for group access, or infer group access (i.e. communications@CompanyA.com, sales@CompanyA.com, library@CompanyA.com, etc.) are not permitted and accounts using such email addresses may be deleted in GEN’s sole discretion. Access via an email address is limited to that individual, and cannot be shared with other individuals inside or outside of the licensing organization. For individual subscriptions, a valid email address is assigned to one individual (i.e. does not imply shared access, like communications@companyA.com).
1.6 Promotions & Trials: a limited-time offer, rate or term of access, the terms of which are determined by GEN, that allows individuals to access GEN Edge.
- GEN EDGE SUBSCRIPTION BENEFITS – BOTH GROUP AND INDIVIDUAL
2.1 General Benefits. After purchasing a GEN Edge subscription (whether individual or group) you must provide a Valid Email Address to GEN. Once verified, the following benefits apply to individual and group subscribers:
- Access to all GEN Edge content on genengnews.com, including the GEN Edge archive
- Subscriber-only email newsletters
- Access to breaking GEN Edge news alerts
- Access to any GEN Edge webinars for group discussions with subscribers, reporters, and industry experts (See Section 2.2).
- Early access to reports on industry trends
- Early-bird invitations and potentially discounted rates to select industry events, pre-determined by GEN and media partners
- Invitations to Subscriber-only GEN Edge events
- Ability to print GEN Edge content for individual personal use by an Authorized User
2.2 GEN Edge Webinars.
2.2.1 Closed Discussion. GEN Edge webinars are members-only webinars hosted by GEN for online discussions between GEN Edge editors and reporters and authorized GEN Edge member subscribers, only.
2.2.2 No Re-Use. No GEN Edge webinar participant is permitted to use, repurpose, or quote any content from any individual in any GEN Edge webinar. Any breach of this term may result in immediate termination of the subscription to GEN Edge and the GEN Edge webinar(s). If a user is part of group subscription, any breach in this term may also result in immediate termination of the group subscription for the entire group, as well.
2.2.3 GEN Disclaimer. Any comment by an individual Authorized User represents the thoughts or ideas of that individual and not of GEN. GEN cannot be responsible for, and disclaims all liability related to, the accuracy of any comments made during a GEN Edge webinar or forum.
2.2.4 Incorrect Information. Any information presented by an Authorized User that is found to be factually incorrect and presented as a means to spread that incorrect information, will result in a warning from GEN to the user. A second infraction of presenting false information may result in that user (and potentially the group, if the user is a part of a group subscription) being terminated from the GEN Edge webinar or forum. Notwithstanding foregoing, GEN shall be under no obligation to monitor the webinar and comments made within it by attendees for factually incorrect information.
2.3 GEN Edge Event Benefits. Throughout the year GEN may host events that are owned or managed by GEN, or events that GEN has partnered with a third party to produce to offer GEN Edge subscribers additional benefits. GEN Edge subscribers will have early access to tickets and price discounts (if applicable) to those events. Such GEN Edge Event Benefits vary on a per event basis. Certain additional restrictions and terms may apply to each event benefit.
- GEN EDGE GROUP SUBSCRIPTIONS
3.1 GEN Edge Group Subscription Agreement. All GEN Edge Group subscriptions are subject to the terms of their purchased group membership. This includes the definition of the number of members in your group, the price for your group membership, the term of your group membership, and any specified renewal terms.
3.2 Changes to Subscription. GEN reserves the right to change Group Subscription and licensing pricing at any time, however the pricing changes only take effect for existing subscribers at the point of their existing membership’s renewal.
3.3 One Registered User. Organizations with Group Subscriptions shall appoint one Registered User Group Subscription Admin with GEN. The Registered User Group Subscription Admin will be responsible for communicating all GEN Edge benefits, means of registration, and terms & conditions, to Authorized Users and constituents who are eligible to register and become Authorized Users. The Registered User Group Subscription Admin has the ability to invite, add, and remove members from their group at any time via their online “My Membership” dashboard. The Registered User Group Subscription Admin can also assign other group members as administrators of the group so they can add and invite authorized people to the group. Only the Registered User Group Subscription Admin however can manage the billing details or cancellation of a group membership on their “My Membership” online dashboard. The Registered User Group Subscription Admin can invite users one-by-one on their “My Membership” online dashboard by entering their email addresses for automated invitations to be sent to or they can invite people to join the group in bulk by uploading a CSV file of authorized email addresses in the Registered User Group Subscription Admin’s “My Membership” dashboard.
3.4 Individual Contract. Access will be granted to the individuals who provide a Valid Email Address from the licensing company. The number of individuals in a group is determined by the agreed upon contract. If more users attempt to become Authorized Users than are permitted for in the contract, the contract will need to be amended and payment collected prior to the additional users receiving access to GEN Edge.
3.5 Limitation of Access. Access to GEN Edge through a Group Subscription is limited to those directly and currently employed by the subscribing organization and authorized by the subscriber organization. Access to GEN Edge and/or GEN Edge content cannot be shared with individuals or organizations who are partners, members, vendors, clients or other individuals (collectively, “Affiliates”) who are not employees of the subscribing organization, unless those individuals are also GEN Edge subscribers or the subscribing organization separately purchases licenses for those Affiliates.
3.6 Academic Organizations. For academic institution group subscribers, access is granted for any individual who is a current, registered student, faculty member, staff member, or affiliated researcher, with a valid email address from the licensing institution. Certain methods of IP authentication for users are available, as well.
3.7 Trade Organizations. For a trade organization or member association, access to GEN Edge is limited to those individuals who work directly for the subscribing organization or association, with a valid email address from that licensing organization or association. A trade organization or member association subscription does not include access for members of the association or organization unless this is outlined in the Group Subscription Agreement.
3.8 Multiple Group Subscriptions. If there are multiple Group Subscriptions within a subscribing organization (i.e. multiple departments registered, or multiple international offices registered), it’s the organization’s responsibility to coordinate consolidation under one group subscription if it so desires. GEN is not responsible for consolidating multiple groups that may occur within a single licensing organization.
3.9 Redistribution Rights.
- Distribution Prohibited. No Authorized User is authorized to email transmit, copy, or distribute GEN Edge Content, or any portion thereof, to non-Authorized Users in any manner or for any purpose without GEN’s prior express written permission, unless the Authorized User has obtained redistribution rights by purchasing a license.
- Reproduction, Alteration, Translation, and Adaptation Prohibited. No Authorized User may: (1) create a copy or download of a GEN Edge article or portion thereof; (2) distribute or forward a copy (electronic or otherwise) of any GEN Edge article, material or document obtained on a the Digital Products with any non-Authorized User in any manner without GEN’s prior express written permission, unless they have obtained redistribution rights as a part of a redistribution license; (3) reproduce or photocopy any GEN Edge article, material, or document; (4) alter, modify, adapt, or translate any GEN Edge article or material from a Digital Product to a non-Authorized User; (5) include any article, file, or material in any derivative work or create derivative work from a Digital Product, including without limitation, articles, material or documents; (6) re-sell or charge for GEN Edge content; (7) store GEN Edge articles on an internal or external web pages accessible to other users.
- No Additional License Granted. Unless Licensing Organization elects to purchase a license, entering into a Group Subscription Agreement shall not be construed to grant any additional license to Licensing Organization or its Authorized Users to share GEN Edge content with any individual who is not an Authorized User or any organization which is not itself a licensing organization.
PRICING, BILLING AND FREE TRIALS
4.1 Price. When you purchase a Digital Product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order. You will be billed in USD. Receipts are available for download in the “My Membership” section of your GEN Edge account.
4.2 Pricing Errors and Discounts. If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made. Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.
4.3 Additional Product Prices. GEN reserves the right to add to the Digital Product offerings. Your current subscription may not include access to all areas of the Digital Product, and you may have to pay additional fees for full access of these added products. These additional charges will be clearly stated.
4.4 Third Party Fees. When you use your Digital Product, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.
4.5 Free Trials.
4.5.1 60 Day Trial. A 60 day trial applies for a single user’s first subscription, but not subsequent re-subscriptions. One 60 day free trial is permitted per email address. The 60 day free trial does not apply for accounts that are re-subscribing after cancelling or for group membership subscriptions. Those accounts will be charged immediately for the plan identified at the time of order or re-order. We will charge or debit your payment method at the end of your free trial period for the plan identified at the time of your order. We reserve the right to stop offering free trials, without notice, at any time. YOU MAY CANCEL YOUR FREE TRIAL ANY TIME PRIOR TO BEING CHARGED.
4.5.2 Additional Promotions or Offers. We may occasionally offer Promotions and Trial offers. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions and Trial Offers cannot be combined. We will not notify you in advance that the promotion is about to end and we will not notify you when your promotional rate has ended. To cancel and avoid being charged, you must notify us before the promotion ends.
4.5.3 Payment Details. You are required to provide your payment details when you sign up for a GEN Edge account or promotion. At the end of the promotion, your subscription will automatically renew at the rate/price shown for the subscription that you signed up for.
4.6 Automatic Renewal. Except for Custom Group Subscriptions (for over 250 users) and licenses to redistribute, all GEN Edge subscriptions are renewed automatically. At the end of each subscription term, your subscription will be automatically extended for successive renewal periods of the same duration at a price that will be disclosed to you in advance (excluding any applicable taxes), unless you cancel your subscription prior to the end of its term or unless we notify you otherwise in advance. By purchasing a subscription, you authorize GEN to charge your payment method(s) now and again at the beginning of each subsequent renewal period. Unless you notify us before a charge that you want to cancel or do not want to auto renew, you understand your subscription will automatically renew and you authorize us (without notice to you, unless required by applicable law) to collect the then-applicable subscription price and any taxes, using any credit card we have on record for you.
4.7 Billing Cycle and Payment Method View. To view information about your billing cycle and payment method, visit the My Membership area of your GEN Edge account or the My Payment Method area of your GEN Edge Account.
4.8 Unpaid Charges. If your credit card expires or your payment method is otherwise invalid, your subscription / membership to GEN Edge will automatically be terminated. You can update your payment method to authorize renewal to remedy your access to GEN Edge content and services.
4.9 Initial Payment Refusal. If your initial payment authorization is later revoked, your subscription, product or access will be terminated. You may contact our customer care team at email@example.com if you believe your access was terminated in error.
4.10 Additional Offerings. GEN reserves the right to add to the digital product offerings. Your current subscription may not include access to all areas of the digital product, and you may have to pay additional fees for full access of these added products. These additional charges will be clearly stated.
- GEN EDGE CANCELLATION AND REFUND POLICY
5.1 Cancellation by You. You may cancel your GEN Edge subscription at any time by logging in to your GEN Edge account and goto the My Membership dashboard. Then click on the “Cancel Your Membership” link and follow the instructions. Alternatively you can click on the “Upgrade or Change Your Membership” links that is shown on the My Membership page and you can downgrade your subscription to a free GEN Basic account that does not have access to GEN Edge content.
When you cancel an annual or monthly subscription, you cancel future charges associated with your subscription. You may notify us of your intent to cancel at any time.
Cancellations are effective at the end of your then current subscription term and you will continue to have access to GEN Edge until the end of that term. In the event that you decide to cancel your annual subscription within the first 30 days of your subscription payment being made or within 30 days after any subsequent annual renewal payment being made, you will receive a full refund of any fees paid for that term, but will immediately lose access to GEN Edge.
5.2 Cancellation by Us. We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund of any fees.
5.3 Cancellation During Promotions and Trials. Certain promotions may not permit cancellation and/or refunds during the promotional period. You agree to the cancellation and refund terms stated at the time of purchase.
- GEN EDGE REGISTRATION AND SECURITY
6.1 Credentials. As part of the registration or account creation process for GEN Edge, you will create login credentials by selecting a password and providing a Valid Email address. You must provide us with certain registration information, all of which must be accurate and updated. (a) You may not (i) select or use the login credentials of another person with the intent to impersonate that person; (ii) create a shared account for use by more than one person (only the person whose personal information is associated with the account is authorized to access GEN Edge; we reserve the right to monitor account usage to identify accounts being used by more than one person and to suspend any such accounts that we identify); or (iii) use login credentials that we, in our sole discretion, deem offensive. Failure to comply with the foregoing shall constitute a breach of these Terms of Service, which may result in immediate termination of your account. (b) You shall be responsible for maintaining the confidentiality of your password, which you will not be required to reveal to any representative or agent of GEN unless such revelation is ordered by any court, or is otherwise legally required.
6.2 Unauthorized Use. You shall notify firstname.lastname@example.org of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information. You are responsible for all usage or activity on your GEN account, including use of the account by any third party authorized by you to use your login credentials. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account, at our sole discretion, and we may refer you to appropriate law enforcement agencies.
6.3 Must be 18 or older. You must be 18 years or older to use or subscribe to the GEN Edge Service.
- CHANGES TO SERVICES AND UNAVAILABLE SERVICES
7.1 Changes to Services and Content. We reserve the right to make changes to our Services at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
7.2 Unavailable Services. If any or all of Services are temporarily unavailable, you will not automatically receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.