PRICING, BILLING, AND FREE TRIALS
CANCELLATION AND REFUND POLICY
REGISTRATION AND SECURITY
CHANGES TO SERVICES AND UNAVAILABLE SERVICES
1.1 Authorized User. For individual subscriptions, an authorized user is the one individual for whom a subscription has been paid. For group subscriptions, an authorized user is an identified group subscriber, or in the case of an enterprise-wide subscription, a current employee, or current student in the case of academic institutions, of the licensing company, organization, institution or association.
1.2 Digital Product. The term “digital product” refers to paid digital products available from GEN, including both GEN digital subscriptions and one-time purchases.
1.3 Group Subscription. A purchase which serves a means of executing subscriptions for a group of individuals (more than 1) who all are part of the same organization. This allows for individuals within the group to access GEN Edge content, but not distribute or share said content to non-subscribers.
1.4 Registered User Group Subscription Administrator. An Authorized User of a Licensing Organization who has completed the group subscription registration process and has confirmed his or her identity (via email). Responsibility of Registered User Group Subscription Administrator are set forth in Section 3.2 below.
1.5 Valid Email Address. A valid email address for an Authorized User is one that can be confirmed by clicking on an email validation link that is sent to the Authorized User’s email address immediately after purchasing a GEN Edge subscription. Emails that are meant for group access, or infer group access (i.e., communications@CompanyA.com, sales@CompanyA.com, library@CompanyA.com, etc.) are not permitted and accounts using such email addresses may be deleted at GEN’s sole discretion. Access via an email address is limited to that individual and shall not be shared with other individuals inside or outside of the licensing organization. For individual subscriptions, a valid email address is assigned to one individual (i.e., does not imply shared access, like communications@companyA.com).
1.6 Promotions & Trials. A limited-time offer, rate, or term of access, the terms of which are determined by GEN, that allows individuals or group to access GEN Edge.
2.1 General Benefits. After purchasing a GEN Edge subscription (whether individual or group) you must provide a Valid Email Address to GEN. Once verified, the following benefits apply on a rolling 12-month basis:
Access to all GEN Edge content on genengnews.com, including all articles and multimedia labeled as GEN Edge
The complete GEN Edge content archive
Breaking news email alerts and digest eNewsletter
1-Week embargoed access to A-Lists
Free registration to GEN Edge Live broadcasts
1 Free GEN Market Insights Report (topic to be determined by GEN)
Access to articles from related Mary Ann Liebert, Inc. journals; number of articles, topics, and sources to be determined by GEN
Ability to print GEN Edge content for individual personal use by an Authorized User
GEN reserves the right to change or amend these benefits at any time. See Section 7 of these Terms & Conditions for details.
3.1 GEN Edge Group Subscription Agreement. All GEN Edge Group subscriptions are subject to the terms of their purchased group subscription. This includes the definition of the number of users in your group, the price for your group subscription, the term of your group subscription, and any specified renewal terms.
3.2 Changes to Subscription. GEN reserves the right to change Group Subscription and licensing pricing at any time, however the pricing changes only take effect for existing subscribers at the point of their existing subscription’s renewal.
3.3 Registered User Group Subscription Administrator. Organizations with Group Subscriptions shall appoint one Registered User Group Subscription Administrator for GEN Edge. The Registered User Group Subscription Administrator will be responsible for communicating all GEN Edge benefits, means of registration, and Terms & Conditions, to constituents who are eligible to register and become Authorized Users. The Registered User Group Subscription Administrator has the ability to invite, add, and remove users from their group subscription at any time via their online “My Membership” dashboard. The Registered User Group Subscription Administrator can also assign other group users as administrators of the group so they can add and invite additional Authorized Users to the group. Only the Registered User Group Subscription Administrator can manage the billing details or cancellation of a group subscription on their “My Subscription” online dashboard.
3.4 Individual Contract. Access will be granted to the individuals who provide a Valid Email Address from the licensing company. The number of individuals in a group is determined by the agreed upon contract. If more users attempt to become Authorized Users than are permitted for in the contract, the contract will need to be amended and paid in full prior to the additional users receiving access to GEN Edge.
3.5 Limitation of Access. Access to GEN Edge through a Group Subscription is limited to those directly and currently employed by the subscribing organization and authorized by the subscriber organization. Access to GEN Edge and/or GEN Edge content cannot be shared with individuals or organizations who are partners, members, vendors, clients or other individuals (collectively, “Affiliates”) who are not employees of the subscribing organization, unless those individuals are also GEN Edge subscribers or the subscribing organization separately purchases licenses for those Affiliates.
3.6 Academic Organizations. For academic institution group subscribers, access is granted for any individual who is a current, registered student, faculty member, staff member, or affiliated researcher, with a valid email address from the licensing institution. Certain methods of IP authentication for users are available, as well.
3.7 Trade Organizations. For a trade organization or member association, access to GEN Edge is limited to those individuals who work directly for the subscribing organization or association, with a valid email address from that licensing organization or association. A trade organization or member association subscription does not include access for members of the association or organization unless this is outlined in the Group Subscription Agreement.
3.8 Multiple Group Subscriptions. If there are multiple Group Subscriptions within a subscribing organization (i.e. multiple departments registered, or multiple international offices registered), it is the organization’s responsibility to coordinate consolidation under one group subscription if it so desires. GEN is not responsible for consolidating multiple groups that may occur within a single licensing organization.
3.9. Redistribution Rights.
3.9.1 Redistribution Prohibited. No Authorized User is authorized to email, transmit, copy, or distribute GEN Edge Content, or any portion thereof, to non-Authorized Users in any manner or for any purpose without GEN’s prior express written permission, unless the Authorized User has obtained redistribution rights by purchasing a redistribution license.
3.9.2 Reproduction, Alteration, Translation, and Adaptation Prohibited. No Authorized User may: (1) create a copy or download of any GEN Edge content or portion thereof; (2) distribute or forward a copy (electronic or otherwise) of any GEN Edge content with any non-Authorized User in any manner without GEN’s prior express written permission, unless they have obtained redistribution rights as a part of a redistribution license; (3) reproduce or photocopy any GEN Edge content; (4) alter, modify, adapt, or translate any GEN Edge content; (5) include any article, file, or material in any derivative work or create derivative work from a Digital Product, including without limitation, articles, material or documents; (6) re-sell or charge for GEN Edge content; (7) store GEN Edge content on internal or external web pages accessible to other users.
3.9.3 No Additional Licenses. No additional licenses shall be granted unless Licensing Organization elects to purchase a license, entering into a Group Subscription Agreement shall not be construed to grant any additional license to Licensing Organization or its Authorized Users to share GEN Edge content with any individual who is not an Authorized User or any organization which is not itself a licensing organization.
PRICING, BILLING, AND FREE TRIALS
4.1 Price. The price for a GEN Edge subscription (individual or group) will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order. You will be billed in USD. Receipts are available for download in the “My Membership” section of your GEN Edge account.
4.2 Pricing Errors and Discounts. If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made. Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.
4.3 Additional Product Prices. GEN reserves the right to add to the Digital Product offerings. Your current subscription may not include access to all areas of the Digital Product, and you may have to pay additional fees for full access of these added products. These additional charges will be clearly stated.
4.4 Third Party Fees. When you use GEN Edge, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees, or service provider fees. You are responsible for paying any additional charges.
4.5 Trials and Promotional Offers.
4.5.1 Trial Period. A trial period to be determined by GEN and clearly defined at the time of subscription applies for a single user’s first subscription, but not subsequent re-subscriptions. One free trial is permitted per Authorized User. The trial does not apply for accounts that are re-subscribing after cancelling or for group subscriptions. Those accounts will be charged immediately for the plan identified at the time of order or re-order. We reserve the right to stop offering free trials, without notice, at any time. You may cancel your subscription at any point during the free trial period without incurring any charges.
4.5.2 Additional Promotions or Offers. We may occasionally offer Additional Promotions or Offers. The specific terms of each promotion will be stated at the time the promotion is offered. Promotions and Offers cannot be combined.
4.5.3 Payment Details. You are required to provide your payment details when you sign up for a GEN Edge subscription. At the end of the Trial Period or Promotion, your payment method will automatically be charged for the plan identified at the time of your order.
4.6 Automatic Renewal. Your GEN Edge Individual subscription will be renewed automatically unless you notify us that you wish to cancel prior to the end of your current subscription term. At the end of each subscription term, your subscription will be automatically extended for a successive renewal period. By purchasing a subscription, you authorize GEN to charge your payment method(s) at the time of initial purchase and at the beginning of each subsequent renewal period using the payment method we have on file.
4.7 Billing Cycle and Payment Method View. To view information about your billing cycle and payment method, visit the the My Membership area of your GEN Edge account or the My Payment Method area of your GEN Edge Account.
4.8 Unpaid Charges. If your credit card expires or your payment method is otherwise invalid, your GEN Edge subscription will automatically be terminated. You can update your payment method to authorize renewal to remedy your access to GEN Edge content and services.
4.9 Initial Payment Refusal. If your initial payment authorization is later revoked, your subscription will be terminated. You may contact our customer care team at email@example.com if you believe your access was terminated in error.
CANCELLATION AND REFUND POLICY
5.1 Cancellation by You. You may cancel your GEN Edge subscription at any time by logging in to your GEN Edge account, navigating to the My Membership dashboard, and then clicking on the “Cancel Your Membership” link and following the instructions. Cancellations are effective at the end of your current subscription term and you will continue to have access to GEN Edge content until such time. When you cancel your subscription, you cancel future charges associated with your subscription. There are no refunds for previously paid subscription fees.
5.2 Cancellation by Us. We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund of any fees.
5.3 Cancellation During Promotions and Trials. Certain promotions may not permit cancellation and/or refunds during the promotional period. You agree to the cancellation and refund terms stated at the time of purchase.
REGISTRATION AND SECURITY
6.1 Credentials. As part of the registration or account creation process for GEN Edge, you will create login credentials by selecting a password and providing a Valid Email address. You must provide us with certain registration information, all of which must be accurate and updated. (a) You may not (i) select or use the login credentials of another person with the intent to impersonate that person; (ii) create a shared account for use by more than one person (only the person whose personal information is associated with the account is authorized to access GEN Edge; we reserve the right to monitor account usage to identify accounts being used by more than one person and to suspend any such accounts that we identify); or (iii) use login credentials that we, in our sole discretion, deem offensive. Failure to comply with the foregoing shall constitute a breach of these Terms of Service, which may result in immediate termination of your account. (b) You shall be responsible for maintaining the confidentiality of your password, which you will not be required to reveal to any representative or agent of GEN unless such revelation is ordered by any court, or is otherwise legally required.
6.2 Unauthorized Use. You shall notify us at firstname.lastname@example.org of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information. You are responsible for all usage or activity on your GEN account, including use of the account by any third party authorized by you to use your login credentials. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account, at our sole discretion, and we may refer you to appropriate law enforcement agencies.
6.3 Must be 18 or Older. You must be 18 years or older to use or subscribe to the GEN Edge.
CHANGES TO SERVICES AND UNAVAILABLE SERVICES
7.1 Changes to Services and Content. We reserve the right to make changes to our Services at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
7.2 Unavailable Services. If any or all of Services are temporarily unavailable, you will not automatically receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.