GEN Edge Frequently Asked Questions


Subscriptions

WHAT IS GEN EDGE?

GEN Edge is the premium subscription service from Genetic Engineering & Biotechnology News (GEN), delivering exclusive news and insights of critical interest to biotech industry executives and life science professionals. GEN Edge enables corporate professionals to stay ahead of the competition through in-depth reporting, profiles of new and emerging technologies and companies, market analyses, early indicator intel, StockWatch, and dynamic invitation-only events.

Why should I become a GEN Edge subscriber?

GEN Edge delivers the information you need to make informed decisions for your business and investments, with early insight into how, when, and why the latest biotech developments will impact future R&D and financial outcomes. GEN Edge subscribers receive exclusive access to insider information that can’t be found anywhere else and keep you on the bleeding edge of biotech.

What type of content does GEN Edge publish?

We invite you to see for yourself! All readers are invited to explore a limited number of GEN Edge articles and videos for free prior to subscribing. To start browsing, click here.

How much does a GEN Edge subscription cost?

An individual GEN Edge subscription is only $219 per year – an investment of less than $5 per week, and a savings of 37% off! We also offer month-to-month subscriptions at $29 per month.

Which payment methods do you accept?

We accept all major credit cards and PayPal.

When is my subscription activated?

There’s no wait to get access to the content you need – your subscription is active immediately upon completion of subscription sign-up, and you receive full access to the best of biotechnology business news.

Do you offer group memberships?

Yes! GEN Edge is most beneficial when entire organizations have access and can share our insights and analyses across teams. We offer flexible subscription options based on the number of employees for whom you need access and are always willing to work with new and emerging companies to find solutions that fit your budget. Click here to request more information.

What is your cancellation policy?

You can cancel at any time. Cancellations of paid subscriptions are effective at the end of your subscription term, and you will continue to have access to GEN Edge content until the end of that term. For more information, please see our Terms & Conditions.


Account Management

How do I change my password?

To change your password, click “Forgot Password” on the . You can also reset your password through your Account, under My Profile when you are logged into your GEN Edge account.

How do I update my payment method?

You can update your payment information at any time through your Account, under Payment Cards when you are logged into your GEN Edge account.

I’m not getting my GEN Edge email alerts, what should I do?

Be sure to whitelist gen-edge-support@genmail.co and gen-edge-support@genedgenews.com within your email client. If you are still not receiving email alerts, please contact us at gen-edge-support@genengnews.com.


Still need help?

We’re here to answer your questions! Contact us at gen-edge-support@genengnews.com, and we’ll respond in one business day or less.